Loved by thousands of businesses
See what real customers say about managing their business with Holded. Over 2,400 reviews on Trustpilot.
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Reviews
0/5
Average score
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Recommend us
Rating distribution
All reviews
“A platform that keeps evolving”
We have been with Holded for several years and one thing I especially value is that the platform is in constant evolution. I don't have the feeling that it is a product that gets stagnant, but rather the opposite: they continuously incorporate improvements and new functionalities. And above all: they listen to the customers.
Iñaki Dominguez
“We use Holded and it's amazing”
We use Holded and it's amazing, everything is very clear and very useful. And when we have any doubts, they resolve them immediately, in our case Berta solved all our doubts, and explained everything super clearly and informed us of many functions that we didn't know would work so well for us!
Luis Ochoteco Asensio
“Very good first impression”
Very good first impression. I just started using Holded and, for now, I am very happy with the experience. I found it quite intuitive and I was able to start working with it quickly.
José Rey
“The support from Holded is fantastic”
The support from Holded is fantastic. They have answered all my questions and even send me explanatory videos step by step to solve the problems. I am delighted with all the agents I have spoken to and with the platform. Since I started working with Holded, I have everything under control with much less effort and less time. Excellent!
Carme
“Excellent”
Excellent attention from Monica to help me set up my account in Holded, it really is a language that is very difficult for me and she has been very patient and solution-oriented with all the clumsiness I had when entering my information for the first time. Thank you!
Marina
“Holded is a wonder”
The system is super intuitive, anyone without administrative knowledge can use it. It is a great help for managing a company. The technical team is always there to resolve doubts. They listen to the customer in their suggestions. I couldn't be happier with this software.
Climatizalicante
“Great attention”
Sofia took care of our incident with diligence and kindness and got involved in the case to provide us with a permanent support solution that really solved our problem. And she is lovely!!
Belen
“The customer service is…”
The customer service is fast, dedicated to solving your inconvenience, they are kind and real people who assist you.
Arq. Lucia Varela
“I had a problem and they helped me”
I had a problem and they helped me a lot. Very willing. The program is great, at least in my case, as I am self-employed.
Brais Chas
“For the kindness with which I have been…”
For the kindness with which I have been attended and very favorable resolution of the matters raised. The agents always attend with kindness and put all their effort into solving difficulties. When they don't succeed, despite their effort to find other alternatives, it is due to limitations of the program.
Felipe
“The customer service is very good”
Customer service is very good, they help you solve your problem with clear explanations and visually, definitely a very good service.
Administración Motocargo
“The good experience stands out in that they have resolved my inquiries and willingness to improve suggestions”
The good experience stands out in that they have communicated very well to their employees the correctness and good treatment with which to assist Holded users. They are very professional and competent in their knowledge and preparation. Regarding the program, it has some gaps that I have communicated to the personal agents and they have told me that they would pass it on to the corresponding department.
Felipe
“Fast, impeccable support.”
Fast, impeccable support.
Sandra
“Solved satisfactorily and kindly”
The three questions I raised were solved satisfactorily, with exquisite treatment from the person who looked after me.
Felipe
“Very good user support”
Very good user support.
Enrique Rodriguez
“They helped me file my quarterly taxes”
They helped me with the quarterly filing through Holded, explaining every step I couldn't understand. Thank you.
Oleksandr
“Everything perfect”
Everything perfect, they solved it for me fast.
Jorge Collantes Miguel
“I had a problem that was impossible for me to…”
I had a problem that was impossible for me to solve and having a meet solved it. She had a lot of patience and the other girl who assisted me with the other problem too. From them came the idea to schedule another appointment to finish resolving my doubts. Another thing is that the program does not allow for more.
Luis
“Committed to helping you”
The Holded team always responds with a great attitude, looking to get everything solved as quickly as possible.
Federico
“A very good experience with the platform”
A very good experience with the platform; they patiently solved my question about filing tax forms. A thousand thanks.
Juan Antonio
“Holded: An excellent business tool backed by an incredible support team!”
We've been using Holded in our company since 2024 and it has really made a difference. The platform is excellent for managing our bank accounts, accounting, projects and CRM, which makes our daily operations incredibly smooth and efficient. It's a fantastic business tool, but what makes it even better is its excellent customer service. The support team responds quickly and clearly, and is extremely efficient whenever we need help. It's very reassuring to use software this good backed by such a dedicated team. Highly recommended!
James Blanchfield
“I recommend”
I am working with this platform and the truth is that I feel very comfortable. Very intuitive interface, easy to use and perfect for day-to-day. It is also worth mentioning the customer service: when I have requested assistance, they have responded very quickly. Without a doubt, a 10 out of 10.
Manu P
“I am very satisfied with Holded”
I am very satisfied with Holded, because the software simplifies many processes a lot, everything is presented very clearly and the team works with incredible effort to solve this problem. I can only recommend everyone to use this software.
Patrick Butscher
“Very good platform for management…”
Very good platform for business management. Easy to use and complete. Very satisfied with the experience and the service offered. Totally recommendable.
Jlledo
“Online training”
The online training that the team has provided us has been super clear, structured, and adapted to our needs. The trainer resolved all doubts immediately, demonstrating that the platform is very visual and intuitive. Great pre-sale support!
Mariló Irimia
“Holded, good global solution for small businesses”
The trainer gave a good overall view of the solution. It is true that there were topics that were not covered, but in 1 hour it is very difficult to address all areas of an ERP like Holded, which although it appears simple, is capable of covering many areas.
Antoni Mallol
“Issue resolved but slowly”
Incident resolved, but they took several weeks to resolve it. They have treated me very correctly and I am happy with the service despite the slowness in resolving the problem.
Carolina de la Higuera Taillef
“Carlota was very decisive”
Carlota was very decisive, she cared about providing solutions, something we had not had until now, so I am very grateful for her management and professionalism.
Pedro Ruiz
“Easy usability”
Easy usability. Multi-device access. Quick responses to doubts. Everything is great. We are super happy with the program.
FOGUERA PORT D'ALACANT Alicant
“Super effective”
As always, Carlota resolves doubts, helps to understand, answers clearly and concisely, and no beating around the bush. It is a luck to be helped by her.
alicia
“Super correct service with a…”
Super correct service with excellent attention from the Holded advisor. Highly recommendable for any doubts about Holded.
Anna - Effitronix
“I have been with them since 2018 and they only do…”
I have been with them since 2018 and they only keep improving, besides the fact that the team is always willing to find solutions to any doubts that may arise. I always recommend them.
Mònica Wela
“Professionals who resolve.”
Good support team that resolves your doubts in a timely manner. Customer service is impeccable and the software is powerful but intuitive to use.
Josué Fierro
“Marianella solved my questions, 10 out of 10”
Marianella solved my questions like no one else at Holded had managed to. Many thanks for the technical knowledge and the speed in resolving my question.
Antonio Alameda Ortega
“Easy and simple”
It is easy and simple to manage accounting and in case of doubt it has its own AI, and if you need help from a collaborator, you quickly have it and it gets solved quickly
Miguel
“Excellent explanation!”
Until now I had not had such a clear explanation as the one they just gave me, thanks to the video they have saved me a lot of time and inquiries to the chatbot.
Barbara
“The Helpdesk team providing solutions when you need them most.”
The Helpdesk team not only provides support, they get involved until they resolve doubts and problems you present to them. In a recent incident, when it was very critical for us, they stayed there, providing ideas and possible solutions. Thank you for your help guys and a coffee for Víctor for his good work!!
Fermin L
“I recommend Holded to everyone”
I recommend Holded to everyone! It's been a fantastic experience. Everything super simple and well organized. My heartfelt thanks to Aymara for everything.
Rangone Yoga Elena
“Excellent support”
Excellent support from the Holded team. They helped me handle a very specific situation quickly, kindly and very professionally, giving me total peace of mind. A 10/10 service.
Aurelia
“Carlota helped me with TicketBai”
Carlota took care of me and her support was excellent. She helped me a lot with some questions I had about TicketBai. Really happy with the way she handled it and with her explainer videos.
Noe
“Synchronization problem with Amex”
Synchronization problem with Amex. In a couple of days and with many difficulties they managed to find the problem and solve it, especially when Amex disregarded the problem and commented that it was unsolvable. These guys from Holded are very good. Such support is always welcome.
Antonio Ibañez Peña
“Their help is fast every time”
Their help is fast, professional and clearly on-target at every turn. Always kind despite our gaps. A special team. Having a service this serious gives us a lot of confidence.
José Cuadrado Garaeta
“We've been with Holded for 5 years”
We've been with Holded for 5 years. It's an absolute must. It's like the Apple of CRMs: it has everything.
Lucas
“I love Holded!!!”
The software is very easy and intuitive. On top of that, the training they offer and the help resources make learning enormously easier. Without a doubt, a tool I fully recommend.
Fincas Juma
“A complete and efficient system”
We were pleasantly surprised that when you sign up for the software, it doesn't end there: they walk you through it and advise you so you can really optimize how you use it. You actually learn how to get the most out of every feature Holded offers as a platform.
Patricia
“Using Holded for 5 years and couldn't be happier”
I've been using Holded for 5 years and couldn't be happier. I don't usually leave product reviews, but Holded deserves it. I think it's the product that makes my day-to-day easiest. I'd highlight invoice and payment management, and how easily my accountant can access my invoices, saving me a lot of headaches. Every month I discover a new feature.
Alejandro Gorina
“A great application”
I've used many accounting and invoicing applications, and Holded strikes me as a simple, practical app that covers the vast majority of accounting and invoicing needs.
María José
“Help moving from Verifactu to SII”
I asked for help moving from Verifactu to SII and Carlota took care of it. I’m very grateful for the speed, the guidance, the follow-through and the professionalism she brought to our company.
Administración Delta
“Recommended”
This year I decided to take a step forward and professionalize my business. On a recommendation I started working with Holded, mainly for invoicing and accounting. I’m still in the early stages, but my experience is very positive, especially the training: it’s dynamic, clear and very well structured. Plus, you can get every question answered live, which makes learning and rolling out the software so much easier.
Elia CV
“Because it is so easy to use”
For how easy it is to use, for how fast it is, because you don’t need to be an accounting expert to use it, for how simple it is to pull the most relevant data from my books, and for the support provided.
Mª Eulalia
Frequently asked questions about Holded reviews
Is Holded reliable?
Yes. Holded scores 4.2 out of 5 on Trustpilot, based on 2,429 customer reviews. Founded in Barcelona in 2016 and part of the Visma group, it is used by SMEs, freelancers and accounting firms across Spain.
What do Holded users say?
Reviews highlight how easy it is to use, how fast support responds, and having invoicing, accounting and banking in one platform. You can read them all on this page, each with its author and date, and filter them by topic.
What rating does Holded have on Trustpilot?
4.2 out of 5, based on 2,429 reviews. 67% are 5-star ratings. The score and count are refreshed from Trustpilot every week.
Where can I read more Holded reviews?
Besides this page, you can check Holded's profile on Trustpilot, Capterra and G2, three independent software review platforms.
Are the reviews on this page real?
Yes. They are reviews written by customers on Trustpilot, quoted word for word with their author and date. The English and Catalan versions are translated from the original Spanish text. The list is reviewed and updated every week.
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