Data collected by Holded
Holded collects all the information entered in the application by the user and stores it on their own servers or on the servers of the Holded storage provider. Being a Cloud service, server storage is a requirement for the operation of the application , That is why the user accepts this fact.
Holded classifies data into two categories: user data and account data. The user data includes the user name and personal data, as well as photographs or other documentation that the user chooses to upload to the application in the account information part and the contact information. The account data are those related to the business account created by the user, in any of its different forms: Autonomous, Civil Society Personal or Limited Partnership, which includes billing information, expenses, contacts, workers and products.
Finally, Holded collects data from the connection device through cookies. The user can deactivate the cookies in his browser so that Holded does not collect such information in case the user wants it to be so. This information is used to perform navigation studies and access to the application, as well as the use of it. The navigation information includes the type of device and its characteristics, location and connection times.
Data shared by user
Many of our services allow you to share information with other users. Remember that when you share information publicly, it can be indexed by search engines. Our services provide you with different options on how to share and delete your content. How to access your personal data and update them whenever you use our services, our goal is to provide access to your personal information. If that information is not correct, we strive to provide you with ways to eliminate or update it quickly, unless we have to maintain that information for legitimate business or legal reasons. By updating your personal information, we may ask you to verify your identity so we can process your request.
We may reject requests that are more repetitive than reasonable, requiring a disproportionate technical effort (for example, developing a new system or radically changing an existing practice) that endanger the privacy of other users or are not at all practical (For example, requests that refer to information stored in backup systems). When we can offer you the possibility to access your personal data and modify them, we will do it for free, unless it requires a disproportionate effort.
By providing our services, we will protect your data so that they can not be accidentally or intentionally disposed of. For this reason, even if you delete your data from our services, we may not immediately destroy the residual copies stored on our active servers or the data stored in our security systems.
Access and modification of user data
The user can modify at any time his user data or the accounts of which he owns. Holded does not store the modified information, so that once the user modifies or deletes the information, he will lose it forever within the application.
The data we share
We do not share personal information with companies, organizations or individuals that are not related to Holded, unless any of the following circumstances apply:
- Consent: We will share your personal information with companies, organizations or individuals outside of Holded when you have given us your consent to do so. Your consent will be required to share specially protected personal data.
- Legal reasons: We will share your personal data with companies, organizations or individuals outside of Holded if we consider in good faith that there is a reasonable need to access, use, retain or disclose such information in order to: comply with any requirement under applicable legislation or regulations; Comply with the provisions of the current Conditions of Service, including investigating possible infringements, detecting or preventing any fraud or technical or security incidents, or otherwise dealing with them, protecting the rights, property Or the security of Holded, our users or the general public to the extent required or permitted by applicable law.
For Holded, security is the most important thing. Currently the data storage service is done through specialized providers with security certificates and anti hacking systems. Holded has decided to outsource storage to ensure the vendor meets the highest security standards, at levels that Holded could not offer on its own storage servers.