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FAQs

Who is Holded for?

Holded is designed to help SMEs manage sales, finance, operations and human resources easily.

Can I try it without paying?

You can enjoy everything Holded can do for a free 14-day trial period. Once the trial period is over, you will need to choose one of our plans.

Is Holded easy to learn?

From the basics to the most advanced, Holded is intuitive and as simple as possible. You also have access to our Academy, where you will find all the help you need to become an expert in Holded.

Can I cancel my subscription whenever I want?

You may cancel your subscription at any time in your ‘Account’ section under ‘Settings’.

The moment you delete your account, your information will be deleted and nobody will be able to recover it. We recommend that you export all your data before canceling a subscription.

Can I change my plan whenever I want

You may change your plan at any time. Upgrading to a bigger plan is easy: you just have to choose your new plan in the ‘Subscription’ section under ‘Settings.’

If you wish to change to a cheaper plan: you need to have the number of users and documents that your new plan allows. Otherwise, you will need to reduce those numbers. Remember that you can always talk to our Customer Success team to find a solution.

Can I import my data from another platform?

Of course. In fact, at Holded we have worked hard to make importing information as simple as possible. We understand that it is one of the main drawbacks to switching ERPs. That’s why we have multiple ways to import information. We are also compatible with several programs. When you create an account, you’ll see that we help you import everything.

Is the information I enter in Holded confidential?

All the information you enter into Holded is your property and, of course, confidential. Holded complies with European data protection regulations and has all files registered with the AEPD. In addition, Holded employees with access to data have signed a confidentiality agreement and access is only used to offer appropriate support for the user.