La Chapolera is more than just a coffee roastery — it’s a family-run business rooted in Colombian tradition and based in Spain, committed to fair trade, quality, and sustainability. Through careful sourcing and roasting, they bring specialty coffee to life with a focus on storytelling and traceability.
A big part of their success lies in how they connect with their audience. “Social networks build trust,” they explain. “In our case, they’ve worked very well because, at a glance, you can get a real feel for our day-to-day, how we work, what we believe in.” For La Chapolera, presence on social media is more than a marketing tool — it's a direct bridge to their community. “Many customers discover us through social media and decide to stay because reaching us via direct messages is easy and natural.”
Behind the scenes, Holded plays a crucial role in running operations smoothly. “As Holded allows you to store all the information in the cloud and access it from any device, anywhere, it frees up time for other tasks. It’s a holistic solution.”
From stock management to delivery notes, invoicing, and daily operations, Holded helps them stay organized.
“Its reporting and cash-flow tools are highly helpful, but in our particular case, integration is the key. A sale is easily registered, tracked, and analyzed with a single process.”
